Last Updated: October 4, 2026
1. Information We Collect
- Name and contact details such as email address and mobile number.
- Business/company information and project requirements you voluntarily provide.
- Service, order and communication information.
- Payment/order reference information necessary to reconcile transactions.
- Technical information such as IP address, browser, device and website usage information.
2. Payment Processing
When you select a paid service on our website, payment may be processed through Razorpay or another authorized payment provider. The payment provider may collect and process payment information under its own terms and privacy practices. We receive information necessary to identify and reconcile the transaction, such as transaction/reference details and payment status.
We do not ask customers to provide card details, CVV, OTP or UPI PIN through email, WhatsApp, phone calls or website support forms.
3. How We Use Information
- To provide and manage purchased or requested services.
- To process, confirm and reconcile payments and orders.
- To communicate about projects, support, payments, delivery and important service updates.
- To prevent fraud, abuse, unauthorized activity and security incidents.
- To improve our website and services.
- To comply with legal, tax, accounting and regulatory requirements.
4. Sharing of Information
We may share necessary information with hosting, technology, payment, professional and other service providers where reasonably required to operate our business or deliver services. We may also disclose information when required by law, legal process or competent authorities. We do not sell personal information as a business practice.
5. Cookies
Our website may use cookies and similar technologies for functionality, security, analytics and improving user experience. You can control cookies through your browser settings.
6. Data Security
We use reasonable technical and organizational measures to protect information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary for service delivery, customer support, transaction reconciliation, accounting, tax, legal and compliance purposes.
8. Third-Party Services
Third-party services, including payment providers such as Razorpay, may have separate terms and privacy policies. Customers should review those policies when using those services.
9. Your Requests
Subject to applicable law, you may contact us to request correction, access or deletion of personal information where applicable.
10. Contact
Work IT Solution
Workitsolution, Sagarpur, New Delhi 110046, India
+91 6376449199
info@workitsolution.com